Frequently Asked Questions: 1) My laptop won't connect to the internet.\\ - Reboot computer\\ - If that doesn't work, unplug the power from your monitor for 10 seconds, then plug back in (black cable)\\ 2) My laptop won't connect to my Smartboard / touch is not working.\\ - Reboot computer - If that doesn't work, unplug the power from your monitor for 10 seconds, then plug back in (black cable)\\ - If that doesn't work, reboot the Smartboard\\ - If that doesn't work, unplug the Smartboard from the wall for 10 seconds, then plug back in\\ 3) My charging cart isn't charging my Chromebooks / iPads.\\ - The charging carts alternate charging between two banks of chargers. They will not all charge at the same time. Verify that some of your devices are charging.\\ - If one specific cord never charges, please mark it in some way and submit a request for us to replace the charger.